Monday, September 16, 2013

Qualities That You Should Look for From an Internet Service Provider

In this day and age, the internet is pretty much everywhere. Of course, one of the most important applications of the internet is for business. These days, harnessing the power of the World Wide Web for one's business is a fairly standard practice for businessmen. If you are still not using the power of the internet, then you will find yourself left in the cold by the competition. With that said, before you can hope to integrate the power of the web with your business, you will have to choose an ideal internet service provider.

Selecting the inappropriate internet service provider or ISP for the business will definitely result in a lot of troubles. To ensure that you choose the right ISP, you will have to keep in mind a couple of factors.

Commitment to Uptime

These days, business institutions have grown to be too reliant to the power of the web, specifically with respect to business procedures. The very last thing that you would like is to encounter downtimes in the course of business hours. These downtimes will cost you a lot of money due to lost sales. With that said, find an ISP that can fully commit to their uptime guarantees. Look for a company that can offer service level agreements that allows real-time and measurable targets for uptime, not just some arbitrary 99.9% guarantees.

Downstream Speed

It is fairly common for people to rate internet en costa rica ISPs based on their downstream speeds. With regards to businesses, the typical downstream speed which is being provided by ISPs is approximately 20Mbps. Don't believe the company at this point. Regardless of the advertised downstream speed, you should test the downstream speed on the day of the installation, four weeks later, and every quarter of the year. Don't get too caught up with marketing claims.

Capable Tech Support

Understand this, even with the best ISP, things will eventually go wrong. When such cases happen, connecting with the company's tech support team is highly imperative. It is important that you can reach a highly accessible tech support staff whenever it matters. To confirm this, you may call the firm's support hotline and ask a few fundamental questions regarding their services. This should allow you to evaluate if the support staff is proficient or otherwise.

Prompt Field Service


If you come across issues like equipment failure that lead to downtimes, the ISP must be quick to send a field service team to solve the problem at hand. So just how swiftly can the ISP send a field service team to resolve the outage? In such a case, the sooner, the better. Thoroughly check the ISP's policies for field service before you decide to sign up with them. Get further details at the http://www.data.cr site.

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